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Install ERPNext on Ubuntu VM

Installing ERPNext on Kubernetes has advantages in scalability, stability, and elasticity. However, installing on a VM can also be beneficial:

  • easier debugging with “ad-hoc” techniques
  • potential use of AWS Arm Graviton2 instances (too many issues, Frappe will not support it)
  • remote debugging using Code Server or Gitpod

Launch Lightsail or EC2 Instance

You can use EC2 (t3a.medium) or Lightsail with 4 GB (bundle medium_2_0). Using Pulumi is recommended. With 3.7 GiB, ERPNext uses 44% after running, but it could have used more during initial installation. A running production ERPNext with nginx, mariadb uninstalled, system redis-server disabled (only uses supervisor-managed redis), uses 623Mi, so it’s possible you can run it with t3a.micro.

Note about arm64 / Graviton2: Hendy tried to use Arm (m6g.medium 4GiB or t4g) but with several issues. Notably, v13.10.0 breaks due to pypika.

For EBS, 8 GiB is too small and won’t even complete initial bench installation, set at least 12 GiB. After installation, / partition usage is at 8.7 GiB.

For security groups, select “default” and “ssh-server”. No need to expose HTTP/HTTPS ports because we’ll use an ALB.

Prepare Ubuntu System Configuration

Set hostname:

sudo hostnamectl set-hostname erp-staging-sg02.soluvas.com

Enable byobu and make sure LC_ALL is set by server even when connecting remotely:

sudo update-locale LC_ALL=en_US.UTF-8 LANG=en_US.UTF-8

Then re-login using ssh.

Update Ubuntu packages:

sudo apt update && sudo apt -y full-upgrade

To enable VSCode to watch files, please apply the following system tweak to the server.

Troubleshooting: UnhandledPromiseRejectionWarning: Error: ENOSPC: System limit for number of file watchers reached


echo fs.inotify.max_user_watches=524288 | sudo tee -a /etc/sysctl.conf && sudo sysctl -p

Install ERPNext version-13 and Create a Site Manually using Bench in Production Mode


Note: This will install MariaDB locally, which is OK. Later you can dump & restore the data from local MariaDB to AWS MariaDB, then purge the local MariaDB installation.

  • [If you install with Pulumi and/or use Lightsail User Data to do initial update] Wait until apt-get -y full-upgrade completes:
    sudo ps -ef | grep apt
    Make sure there is no apt* running.
  • Reboot the server: sudo reboot
  • Install Prerequisites.
sudo apt-get -y install git python3-setuptools python3-pip python3-virtualenv
sudo apt-get -y install software-properties-common
sudo apt-key adv --fetch-keys 'https://mariadb.org/mariadb_release_signing_key.asc'
sudo add-apt-repository 'deb [arch=amd64] http://mariadb.mirror.globo.tech/repo/10.5/ubuntu focal main'

sudo apt-get update
sudo apt-get -y install mariadb-server mariadb-client

sudo mysql_secure_installation

Check status

sudo systemctl status mariadb

Install libmysqlclient-dev

sudo apt-get -y install libmysqlclient-dev

Edit /etc/mysql/my.cnf:

sudo nano /etc/mysql/my.cnf

And append this to the end of file

character-set-client-handshake = FALSE
character-set-server = utf8mb4
collation-server = utf8mb4_unicode_ci

default-character-set = utf8mb4

Install Redis:

sudo apt-get -y install redis-server

Install NodeJS 14:

sudo apt-get -y install curl
curl -sL https://deb.nodesource.com/setup_14.x | sudo -E bash -
sudo apt-get -y install nodejs

Install yarn Classic:

sudo npm install -g yarn

Install wkhtmltopdf (check latest version in their website):

wget https://github.com/wkhtmltopdf/packaging/releases/download/0.12.6-1/wkhtmltox_0.12.6-1.focal_amd64.deb
sudo apt install -y ./wkhtmltox*.deb
rm ./wkhtmltox*.deb

Create frappe user:

sudo adduser --disabled-password frappe
sudo usermod -aG sudo frappe
# https://phpraxis.wordpress.com/2016/09/27/enable-sudo-without-password-in-ubuntudebian/
sudo visudo
# In END, add this line: (important to be end, because others after it will override this directive)
# frappe     ALL=(ALL) NOPASSWD:ALL

# Switch to frappe user
sudo su - frappe

Add the lovia-production public key into ~/.ssh/authorized_keys.

Install frappe-bench: (as root, because will be needed by “sudo bench setup production”)

sudo -H pip3 install frappe-bench

Log out (Ctrl+D) then log back in as frappe.

Check bench version:

bench --version

Initialize bench:

bench init --frappe-branch version-13 --python /usr/bin/python3 frappe-bench

Enable site based multi-tenancy:

cd frappe-bench
bench config dns_multitenant on
echo -n '' > ~/frappe-bench/sites/currentsite.txt

Get ERPNext app:

bench get-app --branch version-13 erpnext

Get custom apps:

bench get-app --branch version-13 lovia https://gitlab.com/lovia/lovia.git

Create site:

bench new-site erpdemo.tmra.io
# Install erpnext first!
bench --site erpdemo.tmra.io install-app erpnext

Setup Production (supervisor and nginx, Cloudflare SSL)

sudo apt-get -y install nginx supervisor
sudo rm -f /etc/nginx/sites-enabled/*
sudo bench setup production frappe

To use Cloudflare SSL, you need to enable nginx SSL with snake-oil.

bench setup nginx --yes
# Edit ~/frappe-bench/config/nginx.conf
# Add after listen 80:
    listen 443 ssl http2;
    listen [::]:443 ssl http2 ipv6only=on;
    include snippets/snakeoil.conf;

# Then:

sudo apt-get -y install ssl-cert
sudo make-ssl-cert generate-default-snakeoil
# /etc/ssl/certs/ssl-cert-snakeoil.pem   and   /etc/ssl/private/ssl-cert-snakeoil.key.

sudo systemctl restart nginx

Check HTTP/2 support:

curl -k -I -L --header 'Host: erp.lovia.life' https://localhost/
# Should get: HTTP/2 200

Moving an ERPNext Site to Another Server (Backup & Restore Database and Files)


Backup first: https://docs.erpnext.com/docs/v13/user/manual/en/setting-up/data/download-backup

bench --site erp.lovia.life backup --with-files
# or:
bench backup-all-sites --with-files

You will get a report with 4 files: (note: If you are confused with the file names, it’s because it uses the site’s time zone, not the server time zone)

Backup Summary for erp.lovia.life at 2021-10-07 02:10:25.957338
Config  : ./erp.lovia.life/private/backups/20211007_020946-erp_lovia_life-site_config_backup.json 661.0B
Database: ./erp.lovia.life/private/backups/20211007_020946-erp_lovia_life-database.sql.gz         38.3MiB
Public  : ./erp.lovia.life/private/backups/20211007_020946-erp_lovia_life-files.tar               771.0MiB
Private : ./erp.lovia.life/private/backups/20211007_020946-erp_lovia_life-private-files.tar       406.0MiB
Backup for Site erp.lovia.life has been successfully completed with files

IMPORTANT: You will also need to backup site_config.json which has encryption key! Because if you lost it:

  1. For each user that have API key, regenerate the API Key
  2. Go to Email Account List and re-input all IMAP/SMTP passwords
  3. ERPNext Mobile App log in error with Error 417. -> Use Frappe mobile instead (source).

Later, you will need to transfer these 4 files to the new server. But first, in the target server, you’ll need to create a new site.

bench new-site erp.lovia.life
# Install erpnext first!
bench --site erp.lovia.life install-app erpnext
# Now make sure that you have already get-app the custom apps, e.g. "lovia"

Edit site_config.json and edit the encrypted secret to match the old site.

Now you’ll need to transfer the actual backup files to the new server. In new server, create a SSH keypair using ssh-keygen -o -a 100 -t ed25519. Then add the public key to old server’s ~/.ssh/authorized_keys.

Then you can copy the files:

cd ~/frappe-bench/sites/erp.lovia.life/private/backups/
rsync -Pa [email protected]_SERVER:frappe-bench/sites/erp.lovia.life/private/backups/20211007* .

Then do the restore: (prepare your MariaDB root password)

bench --site [HOSTNAME] --force restore [path to database backup file] --with-private-files [relative-path-to-private-files-backup-file] --with-public-files [relative-path-to-public-files-backup-file]

# e.g.
# bench --site erp.lovia.life --force restore ./erp.lovia.life/private/backups/20211007_020946-erp_lovia_life-database.sql.gz --with-private-files ./erp.lovia.life/private/backups/20211007_020946-erp_lovia_life-private-files.tar --with-public-files ./erp.lovia.life/private/backups/20211007_020946-erp_lovia_life-files.tar

# You will be asked for root password.

# You should get:
# *** Scheduler is disabled ***
# Site erp.lovia.life has been restored with files

After restore is done and successful, you can remove the public key from old server’s ~/.ssh/authorized_keys.

Development Configuration

Problem with AWS NLB/ALB health check is you can’t set the Host header, it’s always private IP (e.g. (ALB documentation)

Solution for development: A better way is to mimic production configuration’s by installing nginx and using bench setup nginx (see below). Now you can use bench start --no-dev, and frappe.socketio client will use the standard HTTPS port instead of 9000.

bench setup nginx --yes
sudo ln -sv /home/frappe/frappe-bench/config/nginx.conf /etc/nginx/conf.d/frappe-bench.conf
sudo systemctl reload nginx

Workaround for development setup:

  1. Install nginx-light: sudo apt install nginx-light
  2. Set the health check to port 80

Production Configuration

Reference: https://frappeframework.com/docs/user/en/bench/guides/setup-production#nginx

Production configuration uses a combination of supervisor and nginx (nginx reverse-proxies the /socket.io endpoint as well):

[email protected]:~/frappe-bench$ ls -l /etc/nginx/conf.d/
total 0
lrwxrwxrwx 1 root root 43 Oct  4 09:39 frappe-bench.conf -> /home/frappe/frappe-bench/config/nginx.conf

Enable DNS/Host based multitenancy.

bench config dns_multitenant on

With Host-based multitenancy, you need to “restore” the sites-enabled nginx configuration style that was replaced by Bench Easy Install script. Add to appropriate block in /etc/nginx/nginx.conf:

http {
    include /etc/nginx/sites-enabled/*;

Then enable the default site:

sudo ln -sv /etc/nginx/sites-available/default /etc/nginx/sites-enabled/

Without the above, you’ll fail ALB health checks because all requests will be forwarded to frappe-web, in addition to spamming logs/frappe.web.logs with 404 errors.

To regenerate nginx configuration in ~/frappe-bench/config/nginx.conf (which is symlinked by /etc/nginx/conf.d/frappe-bench.conf):

bench setup nginx --yes
sudo systemctl reload nginx

Troubleshooting: BunnyCDN does not support WebSockets

As of October 2020, BunnyCDN does not support WebSockets. That makes it unusable for ERPNext in default configuration.

We can use AWS CloudFront or Cloudflare instead.

Troubleshooting 1: LC_ALL

[email protected]:~$ sudo python3 install.py --production
Logs are saved under /tmp/logs/easy-install__2020-10-03__06-43.log
curl already installed!
wget already installed!
git already installed!
Installing pip3...
pip3 installed!
ERROR: launchpadlib 1.10.13 requires testresources, which is not installed.
pip3 already installed!
Checking System Compatibility...
ubuntu 20 is compatible!
Bench's CLI needs these to be defined!
Run the following commands in shell: 
export LC_ALL=C.UTF-8

The “Run the following commands in shell: export LC_ALL=C.UTF-8” warning is caused by ssh client sending the (conflicting) LC_ALL environment variable to remote server. What you can do:

sudo update-locale LC_ALL=en_US.UTF-8 LANG=en_US.UTF-8

Then re-login SSH.

For the launchpadlib error, you can try reinstalling manually by:

sudo -H python3 -m pip install --upgrade launchpadlib

That is actually a bug since Easy Install should have stopped on that error, instead of continuing.

Troubleshooting 4: SocketIO Connects to Port 9000

Problem: When using develop environment, Desk UI tries to connect to https://erp-staging.lovia.life:9000/socket.io/?EIO=3&transport=polling&t=NJoyMs0 instead of regular HTTPS port.

You can check config by: bench –site erp-staging.lovia.life show-config

In proper working Kubernetes production environment, common_site_config.json is:

 "db_host": "*.ap-southeast-1.rds.amazonaws.com",
 "db_port": 3306,
 "maintenance_mode": 0,
 "pause_scheduler": 0,
 "redis_cache": "redis://frappe-bench-0001-erpnext-redis-cache:13000",
 "redis_queue": "redis://frappe-bench-0001-erpnext-redis-queue:12000",
 "redis_socketio": "redis://frappe-bench-0001-erpnext-redis-socketio:11000",
 "socketio_port": 9000

This is in JavaScript client code, desk.js -> socketio_client.js -> frappe.socketio.init() -> frappe.socketio.get_host()

Both dev and prod (Kubernetes) on this socketio_client.js code, input port defaults to 3000.

In implementation of “frappe.socketio.get_host(port)” changes the actual host, due to window.dev_server==true and frappe.boot.socketio_port==9000:

	get_host: function(port = 3000) {
		var host = window.location.origin;
		if(window.dev_server) {
			var parts = host.split(":");
			port = frappe.boot.socketio_port || port.toString() || '3000';
			if(parts.length > 2) {
				host = parts[0] + ":" + parts[1];
			host = host + ":" + port;
		return host;

Although you can run bench start –no-dev but this will result in Error 404 as the bench server does not reverse proxy to socketio server. So the least annoying workaround is:

1. open port 9000, and

2. Configure load balancer for that too. Don’t forget to set ALB’s security group including “socketio-9000-server”.

3. Meaning you can’t use CDN for ERPNext development/staging environment.

If it goes well you’ll get 101 Switching Protocols response on your browser:

Migrating Sites using Bench Backup & Restore

Reference: https://discuss.erpnext.com/t/backup-restore/5675

Two ways:

  1. Bench Backup & Restore
  2. Manually rsync the sites/SITE_NAME and MariaDB backup. If the source is using Kubernetes, you can do the rsync from the Kubernetes runnning container. You may need to “apt install openssh-client rsync” first.

Then. For development:

# stop bench first before re-running:
bench start

Or for production:

sudo supervisorctl restart all

Code Server

  1. Add frappe to using visudo:
  2. frappe ALL=(ALL) NOPASSWD:ALL
  3. Switch to frappe
  4. Install code-server
  5. Edit ~/.config/code-server/config.yamll, change bind-addr to
  6. sudo systemctl enable –now [email protected]$USER
  7. Now visit Your password is in ~/.config/code-server/config.yaml
  8. Configure CNAME, target group and application load balancer. Technically, you can use nginx & LetsEncrypt directly instead of using a load balancer, but it may be more work, and offloading SSL increases performance. Use /login as health check endpoint.

Troubleshooting: ALB thinks it’s unhealthy.

Try: curl -v and make sure it works. By using instead of localhost, you check for the external bound IP address.

Tip: Install Iosevka or Fira Code on your OS, then set Editor Font & ligatures in user settings. (reference: issue #1374)

    "editor.fontFamily": "'Iosevka', 'Droid Sans Mono', 'monospace', monospace, 'Droid Sans Fallback'",
    "editor.fontLigatures": true

Install Custom App

To install lovia app, you do it the “normal” (non-Kubernetes) way:

  1. bench get-app
  2. install app into desired site


# You'll need to enter GitLab credentials here
bench get-app --branch version-13 lovia https://gitlab.com/lovia/lovia.git
bench --site erp-staging.lovia.life install-app lovia
# Optional?
bench --site erp-staging.lovia.life migrate

Switch to Remote AWS RDS MariaDB

  1. Edit common_site_config.json and add “db_host” and “rds_db”: 1. Optionally: “db_port”: 3306, “db_type”: “mariadb”.
  2. Make sure sites/SITE_NAME/site_config.json has proper db_name, db_password
  3. Purge local MariaDB:
sudo apt purge mariadb-server-core-10.4

You can still connect to MariaDB shell by using bench:

bench --site erp-staging.lovia.life mariadb

Updating ERPNext or Custom App

Before updating ERPNext/Frappe/custom app, it’s recommended to update bench CLI first.

#If you're using bench from git, branch develop:
cd ~/.bench
git pull
pip3 install -e ~/.bench
# If you're using stable bench version from pip3:
pip3 install --upgrade frappe-bench

To update just the “lovia” custom app, you can do the command below. It will pull from app’s git repository, then run bench migrate.

cd ~/frappe-bench
bench update --reset --pull --build --patch --apps lovia

To update all apps including frappe and erpnext, omit the “--apps lovia“. It will update only from the current branch (same major version)


[email protected]:~/frappe-bench$ bench update --pull --build --patch --apps lovia
WARN: bench is installed in editable mode!

This is not the recommended mode of installation for production. Instead, install the package from PyPI with: `pip install frappe-bench`

Backing up sites...
$ git pull  upstream version-13-beta
Username for 'https://gitlab.com': ceefour
Password for 'https://[email protected]': 
remote: Enumerating objects: 13, done.
remote: Counting objects: 100% (13/13), done.
remote: Compressing objects: 100% (7/7), done.
remote: Total 7 (delta 5), reused 0 (delta 0), pack-reused 0
Unpacking objects: 100% (7/7), 2.14 KiB | 1.07 MiB/s, done.
From https://gitlab.com/lovia/lovia
 * branch            version-13-beta -> FETCH_HEAD
   bfe0b1b..46ded12  version-13-beta -> upstream/version-13-beta
Updating bfe0b1b..46ded12
 lovia/talentiva/doctype/talent/talent.json | 149 ++++++++++++++++++++++++++++-
 1 file changed, 147 insertions(+), 2 deletions(-)
$ find . -name "*.pyc" -delete
Patching sites...
Migrating erp.lovia.life
Updating DocTypes for frappe        : [====================] 100%
Updating DocTypes for erpnext       : [====================] 100%
Updating DocTypes for lovia         : [====================] 100%
Updating Dashboard for frappe
Updating Dashboard for erpnext
Updating Dashboard for lovia
Updating customizations for Address
Updating customizations for Contact
Update global search for all web pages...
Building search index for all web routes...
Compiling Python Files...
$ supervisorctl restart frappe-bench-workers: frappe-bench-web:
frappe-bench-workers:frappe-bench-frappe-schedule: stopped
frappe-bench-workers:frappe-bench-frappe-default-worker-0: stopped
frappe-bench-workers:frappe-bench-frappe-short-worker-0: stopped
frappe-bench-workers:frappe-bench-frappe-long-worker-0: stopped
frappe-bench-web:frappe-bench-node-socketio: stopped
frappe-bench-web:frappe-bench-frappe-web: stopped
frappe-bench-workers:frappe-bench-frappe-schedule: started
frappe-bench-workers:frappe-bench-frappe-default-worker-0: started
frappe-bench-workers:frappe-bench-frappe-short-worker-0: started
frappe-bench-workers:frappe-bench-frappe-long-worker-0: started
frappe-bench-web:frappe-bench-frappe-web: started
frappe-bench-web:frappe-bench-node-socketio: started
Bench: Deployment tool for Frappe and Frappe Applications (https://frappe.io/bench).
Open source depends on your contributions, so do give back by submitting bug reports, patches and fixes and be a part of the community :)

Increase Maximum Attachment File Upload Size

By default, the attachment file size limit is 5 MB. Increase this by editing frappe-bench/sites/SITE_NAME/site_config.json and adding (for 100 MiB limit):

  "max_file_size": 104857600

Reference: https://discuss.erpnext.com/t/maximum-file-size/4885/4?u=hendy

Troubleshooting: Sometimes 502 Bad Gateway

This happened since ERPNext v13.2.0 with no clear explanation why. Tailing by tail -f ~/frappe/bench/*.log doesn’t show any relevant messages. CPU utilization, free drive space, and memory utilization seems normal (even abundant).

/var/log/nginx/error.log does give errors:

2021/05/02 12:39:26 [error] 598#598: *278 connect() failed (111: Connection refused) while connecting to upstream, client:, server: erp.dirgatama.id, request: "GET /socket.io/?EIO=3&transport=polling&t=Naj5pSe HTTP/1.1", upstream: "", host: "erp.lovia.life", referrer: "https://erp.lovia.life/app/account/view/Tree"
==> logs/web.error.log <==
/usr/lib/python3.8/os.py:1023: RuntimeWarning: line buffering (buffering=1) isn't supported in binary mode, the default buffer size will be used
  return io.open(fd, *args, **kwargs)
[2021-05-02 12:36:16 +0000] [14336] [INFO] Booting worker with pid: 14336
/usr/lib/python3.8/os.py:1023: RuntimeWarning: line buffering (buffering=1) isn't supported in binary mode, the default buffer size will be used
  return io.open(fd, *args, **kwargs)
[2021-05-02 12:39:24 +0000] [14292] [INFO] Handling signal: term
[2021-05-02 12:39:24 +0000] [14336] [INFO] Worker exiting (pid: 14336)
[2021-05-02 12:39:25 +0000] [14292] [INFO] Shutting down: Master
[2021-05-02 12:39:27 +0000] [22804] [INFO] Starting gunicorn 19.10.0
[2021-05-02 12:39:27 +0000] [22804] [INFO] Listening at: (22804)
[2021-05-02 12:39:27 +0000] [22804] [INFO] Using worker: sync
/usr/lib/python3.8/os.py:1023: RuntimeWarning: line buffering (buffering=1) isn't supported in binary mode, the default buffer size will be used
  return io.open(fd, *args, **kwargs)
[2021-05-02 12:39:27 +0000] [22861] [INFO] Booting worker with pid: 22861

If you’re thinking why server: erp.dirgatama.id but host is erp.lovia.life, it’s because the complete clause in nginx.conf is: server_name erp.dirgatama.id erp.lovia.life ;

So problem is not with ALB or nginx, but with web & socketio:

upstream frappe-bench-frappe {
        server fail_timeout=0;

upstream frappe-bench-socketio-server {
        server fail_timeout=0;

Check using curl:

# to frappe-web directly
curl --header 'Host: erp.lovia.life'
# to nginx
curl --header 'Host: erp.lovia.life'

Sometimes accessing via ELB gave 502 Bad Gateway, but curl to frappe-web or nginx works? erp CNAME has been checked to route directly to ALB.

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